Get to know
About Me
Dynamic IT Coordinator at Charlotte County BOCC with a strong background in vendor management and effective communication. Currently enhancing library technology through proactive system monitoring, troubleshooting, and problem-solving while coordinating activities between Network Operations Center and Help Desk teams.
My expertise spans library technology systems, Cisco networking hardware, information security, and IT asset management. With proven experience from help desk operations to advanced technical implementations, I consistently strive for continuous improvement in technology services and user experience. Currently pursuing a Master's degree in Information Technology Cybersecurity to further advance my expertise in this critical field.
Anthony Williams
IT Coordinator & Infrastructure Specialist
My Expertise
Technical Skills
Core competencies developed through professional experience and continuous learning in enterprise environments
Administration Skills
- Coordinated implementation of a new printing system
- Financial management purchasing power $5,000
- Mentors a max of 3 interns at a time
- Settles disputes between vendor and internal team
- Training
Core Competencies
Professional Expertise
Infrastructure Management
Windows Server 2019, IIS configuration, network infrastructure design and implementation
- Server Administration
- DNS & VPN Configuration
- System Deployment
Security & Compliance
Malware analysis, threat mitigation, security auditing and risk management implementation
- Malware Analysis
- Security Auditing
- Risk Assessment
Project Coordination
Azure DevOps, Atlassian products (Jira, Confluence), inventory management with WASP
- Project Management
- Documentation
- Asset Tracking
Professional Journey
Work Experience
Physician Clinical Informatics Liaison
AdventHealth • Orlando, FL
January 2024 - PresentLeading Epic Care Link training initiatives and fostering strong relationships with clinical teams to optimize healthcare technology adoption and improve patient outcomes.
- Conduct comprehensive Epic Care Link (ECL) training sessions for physicians and clinical staff
- Develop and implement physician onboarding programs for new EHR system features
- Build and maintain strong relationships with healthcare professionals across all departments
- Ensure HIPAA compliance in all clinical informatics activities and training programs
- Collaborate with clinical teams to identify workflow optimization opportunities
- Provide ongoing support and troubleshooting for Epic system implementations
- Monitor and analyze clinical technology usage to improve user adoption rates
- Facilitate communication between IT teams and clinical stakeholders
IT Coordinator
Charlotte County BOCC • Port Charlotte, FL
December 2023 - December 2025Leading technology initiatives for county library systems, coordinating between technical teams, and ensuring optimal performance of critical infrastructure.
- Coordinate activities between Network Operations Center and Help Desk teams
- Monitor system performance using various tools to identify potential issues proactively
- Maintain, support, and troubleshoot all library technology systems
- Communicate effectively with outside vendors, library staff, and county departments
- Monitor current and emerging library technology trends and security developments
- Attend national professional development conferences for library technology and security
- Manage Cisco router/switch/voice hardware and operating systems
- Demonstrate strong analytical and research skills for problem resolution
Cadet
Geek Squad • Sarasota, FL
September 2023 - December 2023Provided technical support services including installation, troubleshooting, and customer education for consumer technology products.
- Mounted TVs, installed sound bars, and configured applications (Alexa, streaming services)
- Troubleshot receivers, printers, and personal computers
- Provided in-home technical services and customer demonstrations
- Delivered product training and technical support for newly purchased electronics
IT Intern
Syntech • Tallahassee, FL
April 2021 - May 2022Provided comprehensive technical support in a help desk tier 1 environment, handling complex troubleshooting scenarios and infrastructure management tasks.
- Resolved printer errors, virtualization issues, and system problems using advanced ticketing systems
- Led malware mitigation efforts using Malwarebytes and security protocols
- Conducted server room documentation using Visio for infrastructure mapping
- Performed network analysis using Fluke products for VLAN identification and switch testing
- Managed projects through Azure DevOps and Atlassian suite (Jira, Confluence)
- Implemented WASP inventory management for hardware asset tracking
Team Member & Assistant Manager
Gaines Street Pies • Tallahassee, FL
February 2020 - August 2023Demonstrated leadership and operational management skills while maintaining high-quality service standards.
- Trained as assistant manager overseeing delivery operations and team coordination
- Managed food preparation processes ensuring quality and safety standards
- Developed strong customer service and problem-solving abilities
- Communicated effectively with customers, supervisors, and team members
- Trained new team members on company policies and procedures
Academic Achievement
Education & Certifications
Master of Science (M.S.) in Information Technology
Cybersecurity Specialization
Florida Institute of Technology • Melbourne, FL
Expected Graduation: August 2026Currently pursuing advanced studies in cybersecurity, focusing on information security management, threat analysis, and enterprise security architecture.
Bachelor of Science (B.S.) in Information Technology
Florida Agricultural & Mechanical University • Tallahassee, FL
Graduated: May 2023Comprehensive IT education covering network administration, systems management, programming, and cybersecurity fundamentals. Active participation in ISACA and BDPA professional organizations.
Associate in Arts (A.A.) in Information Technology
Tallahassee Community College • Tallahassee, FL
Graduated: May 2020Foundation in information technology principles, computer systems, and technical communication skills.
Professional Certifications
AutoCAD Certified Professional
Technical design and documentation expertise
Cybersecurity Specialization
Advanced security practices (In Progress)
Contact Me
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CONTACT INFO
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Contact Me and I will reach back ASAP
Port Charlotte, FL 33954
(941)-585-7077